2007 March · CRM Customer Relationship Management News Review

Raymond James Advisors Makes Switch to Microsoft Dynamics CRM

8:20 am - March 26th, 2007

Raymond James Financial, Inc., one of the largest U.S. financial services firms, has selected Microsoft Dynamics(TM) CRM as its software of choice for customer relationship management (CRM). (more…)

Salesforce.com Unveils AppSpace

7:26 am - March 19th, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced the release of Salesforce Spring 2007, its 22nd generation release. Spring ‘07 features AppSpace, a new product which enables companies to engage with customers using Salesforce and AppExchange applications inside a secure, branded online environment. (more…)

Salesforce.com Achieves On-Demand CRM Market Leadership Across Europe, Middle East and Africa

7:14 am - March 19th, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced that salesforce.com EMEA is the leader in the fastest growing on-demand CRM market in the world – Europe, Middle East and Africa (EMEA). The on-demand revolution is accelerating across EMEA and salesforce.com is leading the way, with industry analyst Ovum validating that salesforce.com is #1 in market share across EMEA in its CRM forecast report, and Rolls-Royce Motor Cars being named salesforce.com EMEA’s 5,000th customer. (more…)

Microsoft Dynamics CRM Helps Cypress Care’s Rapid Growth

8:13 am - March 16th, 2007

Pharmacy benefits manager Cypress Care Inc. is expanding the IT engine on which it built its fast-growing business with Microsoft Dynamics(TM) CRM. The Atlanta-based company is working with Microsoft (NASDAQ:MSFT) Gold Certified Partner I.B.I.S. Inc. to convert from its existing Salesforce.com customer relationship management (CRM) solution, synthesize its customer data and business intelligence, and reduce its total cost of ownership (TCO) for CRM technology by more than an estimated $400,000 over the next five years. (more…)

Turkcell First Turkish Company to Win a Gartner CRM Excellence Award

9:59 am - March 9th, 2007

With its CRM program named “Journey to/with the Customer,” Turkcell became the pride of Turkey in the finals of the Gartner EMEA CRM Excellence Awards competition where the prize is one of the world’s most prestigious in the field of CRM. (more…)

Salesforce.com Named to Forbes 25 Fastest Growing Tech Companies List

8:55 am - March 5th, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, has been named to Forbes list of “25 Fastest Growing Tech Companies.” Ranking just after Google and biotechnology equipment supplier Illumina, salesforce.com was ranked third on the list with an impressive 117% annualized sales growth over the last five years. (more…)