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Leader In Scripting For Microsoft CRM To Showcase In Denver

9:12 am   -   April 25th, 2007

TeamKnowledge, the market leader in scripting tools for Microsoft Dynamics CRM, has announced it will be showcasing its TeamKnowledge Dialogs product at the Microsoft Global Partners event in Denver from July 10-12. (more…)

Salesforce.com Unveils Salesforce China Edition

7:25 am   -   April 23rd, 2007

Now every company in China can use the CRM solution trusted by global leaders Sprint Nextel, AMD, and Singapore Airlines starting at the equivalent of 888 RMB per user, per year. Salesforce China Edition delivers core Salesforce CRM capabilities for companies that work exclusively in Simplified Chinese. Strong Hong Kong momentum demonstrates the incredible market potential for salesforce.com in greater China (more…)

Lagan Receives Strong Positive Rating in Gartner Local Government CRM Products MarketScope Report

8:52 am   -   April 18th, 2007

Lagan, a provider of enterprise software dedicated to streamlining the delivery of public services to constituents, has received the highest possible rating in Gartner’s MarketScope: Local Government CRM products 2007. (1) Lagan was one of eight software suppliers evaluated in the report, and received a “Strong Positive” rating. (more…)

Oracle Streamlines User Experience With the Latest Release of Siebel CRM On Demand

7:56 am   -   April 17th, 2007

Extending its leadership in the on demand marketplace, Oracle (NASDAQ:ORCL) today will preview the latest version of Oracle’s Siebel CRM On Demand, which continues its rapid pace of innovation with 14 releases in just three-and-a-half years. (more…)

Average Customer Relationship Management Program takes 16.2 Months to Develop

6:50 am   -   April 17th, 2007

According to a new report by pharmaceutical business intelligence leader Cutting Edge Information, the average development time of the 13 profiled CRM programs is 16.2 months. (more…)

BELNET Selects StayinFront CRM Solution

5:58 am   -   April 17th, 2007

StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, has won a new contract with BELNET, the Belgian national research network that provides high-bandwidth Internet connection to Belgian universities, colleges, schools, research centres and government departments. Currently, approximately 550,000 end users in more than 150 Belgian institutions have a high-speed Internet connection via BELNET. (more…)

Randox Laboratories Selects StayinFront CRM Solution

7:36 am   -   April 12th, 2007

StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, has won a new three-year contract with Randox Laboratories Ltd, a privately owned diagnostic reagent and equipment manufacturer located in the U.K. Founded by Dr. Peter FitzGerald in 1982, Randox has more than 600 employees, one-third of whom are research scientists. (more…)

Salesforce.com Announces Salesforce Content

8:01 am   -   April 10th, 2007

Salesforce.com (NYSE:CRM) , the technology and market leader in on-demand business services, has introduced Salesforce Content, a dramatic expansion of its platform and application strategy for managing and sharing all business information on demand. Apex Content, a major new extension to the Salesforce platform, will harness the power of Web 2.0 and community participation to enable the creation of a new generation of content-based applications. (more…)

Salesforce.com Helps Bear Stearns Asset Management Achieve CRM Success with On-Demand Applications

8:01 am   -   April 3rd, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced that Bear Stearns Asset Management has successfully deployed Salesforce SFA, Salesforce Service & Support and applications downloaded from the salesforce.com AppExchange directory. (more…)

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SAP names new HR Vice-President
Info-Tech - People Our Bureau Bangalore, March 12 SAP has announced the appointment of Mr Bhuvaneswar Naik as the Vice-President, Human Resources for India. Mr Naik will have strategic and operational responsibility of the people function. He will foster
SAP co-CEOs talk company direction, building trust
In their first appearance since the leadership shakeups at SAP AG, new co-CEOs Jim Hagemann Snabe and Bill McDermott defended the dual CEO structure and stressed no drastic change except for an accelerated continuation of what the company is already
XChange: Oracle, Juniper Put Spotlight On Services
Oracle and Juniper are stepping up commitment to their channel partners with revamped programs, better branding efforts, and a reinvigorated pledge to enable partners to provide services around their products. During an Everything Channel Tech Symposium
Test Drive Maximizer CRM on the new Maximizer Software website
Published by: News story Date: 12th March, 2010 Maximizer Software (TSX:MAX) a leading provider of simple, accessible and affordable customer relationship management (CRM), has a new look website with many improved features including a live
The 2010 CRM Service Awards: Service Leaders -- Outsourcing
For the rest of the March 2010 issue of CRM magazine please click here Page 1 THE MARKET More than ever before, the recession has made customer experience a corporate priority. â??This is encouraged both on the agent side and in channel
endpoint.tv - WF4 in the Real World - Microsoft CRM
Microsoft CRM is a customer relationship management product. As with the application of most products discussed in this space, everybody wants to do things differently and so customization is required. Giving people source code for customization,
De Montford University to use CRM to attract students
The University is using a package called Agresso CRM, based on the Microsoft CRM platform, to introduce enquiries and applications through its main web site so they can be fully integrated into its back end (and also Agresso based) Student Record and
Test Drive Maximizer CRM on the new Maximizer Software website
Maximizer Software (TSX:MAX) a leading provider of simple, accessible and affordable customer relationship management (CRM), has a new look website with many improved features [Read More...]
Don't Let Your CRM System Feed the Lawsuit Beast
Part of my consulting work is as an expert witness, working with lawyers as a forensic CRM analyst. These cases usually involve mergers, reseller agreements, and breaches of contract. But they may also involve wrongful termination, customer privacy
All New 2011 Ford Mustang GT, Powered by the New Ford 5.0 Liter V-8, is Grand...
-- Ford Customer Service Division brands Motorcraft, Quick Lane Tire & Auto Center and FordParts.com know what its consumers need - from quality products and service centers to the internet. As one of the leaders in innovation and technology, Ford
CRM Week in Review: Open Source CRM Reports Big News, Cloud Telephony Launche...
Welcome to the week in review for the customer relationship management, or ?CRM,? industry. Below are some of the top stories that came across the TMCnet news wires this week. It was a big week for open source CRM provider, SugarCRM (News - Alert).
Media: endpoint.tv - WF4 in the Real World - Microsoft CRM
Microsoft CRM is a customer relationship management product. As with the application of most products discussed in this space, everybody wants to do things differently and so customization is required. Giving people source code for customization,
Retail sector ranks first in customer service in multi-industry "mystery shop...
- eGain Communications Corporation, the provider of multichannel customer service and knowledge management software for on-site and on-demand deployment, today announced that the North American retail sector ranked first overall in customer service in
Oracle, Juniper Pledge Committment To Revamped Channels
Oracle and Juniper are stepping up commitment to their channel partners with revamped programs, better branding efforts, and a reinvigorated pledge to enable partners to provide services around their products. During an Everything Channel Tech Symposium

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