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Leader In Scripting For Microsoft CRM To Showcase In Denver

9:12 am   -   April 25th, 2007

TeamKnowledge, the market leader in scripting tools for Microsoft Dynamics CRM, has announced it will be showcasing its TeamKnowledge Dialogs product at the Microsoft Global Partners event in Denver from July 10-12. (more…)

Salesforce.com Unveils Salesforce China Edition

7:25 am   -   April 23rd, 2007

Now every company in China can use the CRM solution trusted by global leaders Sprint Nextel, AMD, and Singapore Airlines starting at the equivalent of 888 RMB per user, per year. Salesforce China Edition delivers core Salesforce CRM capabilities for companies that work exclusively in Simplified Chinese. Strong Hong Kong momentum demonstrates the incredible market potential for salesforce.com in greater China (more…)

Lagan Receives Strong Positive Rating in Gartner Local Government CRM Products MarketScope Report

8:52 am   -   April 18th, 2007

Lagan, a provider of enterprise software dedicated to streamlining the delivery of public services to constituents, has received the highest possible rating in Gartner’s MarketScope: Local Government CRM products 2007. (1) Lagan was one of eight software suppliers evaluated in the report, and received a “Strong Positive” rating. (more…)

Oracle Streamlines User Experience With the Latest Release of Siebel CRM On Demand

7:56 am   -   April 17th, 2007

Extending its leadership in the on demand marketplace, Oracle (NASDAQ:ORCL) today will preview the latest version of Oracle’s Siebel CRM On Demand, which continues its rapid pace of innovation with 14 releases in just three-and-a-half years. (more…)

Average Customer Relationship Management Program takes 16.2 Months to Develop

6:50 am   -   April 17th, 2007

According to a new report by pharmaceutical business intelligence leader Cutting Edge Information, the average development time of the 13 profiled CRM programs is 16.2 months. (more…)

BELNET Selects StayinFront CRM Solution

5:58 am   -   April 17th, 2007

StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, has won a new contract with BELNET, the Belgian national research network that provides high-bandwidth Internet connection to Belgian universities, colleges, schools, research centres and government departments. Currently, approximately 550,000 end users in more than 150 Belgian institutions have a high-speed Internet connection via BELNET. (more…)

Randox Laboratories Selects StayinFront CRM Solution

7:36 am   -   April 12th, 2007

StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, has won a new three-year contract with Randox Laboratories Ltd, a privately owned diagnostic reagent and equipment manufacturer located in the U.K. Founded by Dr. Peter FitzGerald in 1982, Randox has more than 600 employees, one-third of whom are research scientists. (more…)

Salesforce.com Announces Salesforce Content

8:01 am   -   April 10th, 2007

Salesforce.com (NYSE:CRM) , the technology and market leader in on-demand business services, has introduced Salesforce Content, a dramatic expansion of its platform and application strategy for managing and sharing all business information on demand. Apex Content, a major new extension to the Salesforce platform, will harness the power of Web 2.0 and community participation to enable the creation of a new generation of content-based applications. (more…)

Salesforce.com Helps Bear Stearns Asset Management Achieve CRM Success with On-Demand Applications

8:01 am   -   April 3rd, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced that Bear Stearns Asset Management has successfully deployed Salesforce SFA, Salesforce Service & Support and applications downloaded from the salesforce.com AppExchange directory. (more…)

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SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
Letter: SAP still in favor at USDA, Marines
To the Editor: Washington Technology's August 26 article, "USDA, Marines Replace SAP Software" gave readers the misleading impression that these agencies, in their entirety, decided to abandon SAP solutions for a different vendor. Nothing is further from
CDC Praxa is SAP 2009 Premium Reseller of the Year for Crystal Reports Solutions
- CDC Praxa today announced that they have qualified as a SAP 2009 Premium Reseller of the Year for Crystal Reports solutions. This qualification celebrates and recognises a select number of SAP partners who have demonstrated outstanding sales and
The receiving side of customer service
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Shut Up And Do Your Forecast
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The team you build will determine the business you build
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The Role of an Elite Sales Manager in Prospecting
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Customer service? I wouldnt bank on it!
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Salesforce.com bets on crowd-powered data... Because data ages like fish
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Independent probe finds no problems with technology of PG&E's Smart Meters, b...
An investigation into PG&E's smart meters has found that the residential meters currently being installed in millions of California homes are "consistent with industry standards and performing accurately." But the report, released Thursday, blasted PG&E
Salesforce.com Announces Cloudforce 2010: London, the UK's Largest Cloud Comp...
Posted by Editor Thursday, 02 September 2010 Salesforce.com , the enterprise cloud computing company, today announced Cloudforce 2010: London, the largest cloud computing event in the UK. This industry, customer and developer event is being held on
Debunking the myth of 'customer service' in law enforcement
I ask that question in my classes all the time, and its always greeted by laughter. Cops all know the answer, and they know why they begin the way they do. Their immediate declarative statement, Im a cop, is made for one reason and one reason only: We

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