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Pharmaceutical Customer Relationship Management Relies on Seven Key Factors

3:44 pm   -   May 17th, 2007

Pharmaceutical companies, struggling to forge meaningful relationships with patient and physician audiences, look to customer relationship management (CRM) to get the job done.

Establishing one-on-one relationships with key customers is a goal for most companies. In the pharmaceutical sector, however, government regulations and public skepticism hamper the growth of such connections. According to research firm Cutting Edge Information, however, new CRM initiatives track interactions with different audiences and help companies better understand their key customers. (more…)

Salesforce Wins CODiE Award in CRM Category

7:47 am   -   May 1st, 2007

The Software & Information Industry Association has honored Salesforce.com With CODiE Awards for Best On-Demand Platform and Best Customer Relationship Management Solution. The best on-demand platform was awarded to the first-ever multi-tenant platform. Salesforce has won in the CRM category for the sixth straight year in a row. (more…)

Oracle CRM Suites Named Leader in Forrester Research Report

7:44 am   -   May 1st, 2007

Oracle(R) CRM Suites has been named a leader in the latest Forrester Research’s Sales Force Automation Report. Oracle’s Siebel CRM has earned the strongest overall score. Oracle E-Business Suite CRM and Oracle’s PeopleSoft Enterprise CRM were also named leaders. (more…)

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SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
Letter: SAP still in favor at USDA, Marines
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CDC Praxa is SAP 2009 Premium Reseller of the Year for Crystal Reports Solutions
- CDC Praxa today announced that they have qualified as a SAP 2009 Premium Reseller of the Year for Crystal Reports solutions. This qualification celebrates and recognises a select number of SAP partners who have demonstrated outstanding sales and
The receiving side of customer service
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Shut Up And Do Your Forecast
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The team you build will determine the business you build
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The Role of an Elite Sales Manager in Prospecting
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Customer service? I wouldnt bank on it!
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Salesforce.com bets on crowd-powered data... Because data ages like fish
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Independent probe finds no problems with technology of PG&E's Smart Meters, b...
An investigation into PG&E's smart meters has found that the residential meters currently being installed in millions of California homes are "consistent with industry standards and performing accurately." But the report, released Thursday, blasted PG&E
Salesforce.com Announces Cloudforce 2010: London, the UK's Largest Cloud Comp...
Posted by Editor Thursday, 02 September 2010 Salesforce.com , the enterprise cloud computing company, today announced Cloudforce 2010: London, the largest cloud computing event in the UK. This industry, customer and developer event is being held on
Debunking the myth of 'customer service' in law enforcement
I ask that question in my classes all the time, and its always greeted by laughter. Cops all know the answer, and they know why they begin the way they do. Their immediate declarative statement, Im a cop, is made for one reason and one reason only: We

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