Salesforce.com (NYSE:CRM), a leader in on-demand business services, recently said that KONE, one of the world’s leading elevator and escalator companies, is expanding their deployment of Salesforce’s multi-tenant, on-demand CRM to 2,560 staff in 43 countries to maximize sales effectiveness and efficiency and help the company to deepen its customer focus. (more…)

Forrester Research, an independent research firm, has named Oracle’s Siebel CRM On Demand as a “Leader” in record-centric customer service management software in the latest Forrester Wave Evaluation: Customer Service Management Software, Q2 May 2007. (more…)

OutStart, a provider of eKnowledge software solutions, has recently announced OutStart SellingEdge.com, an on-demand sales and marketing knowledge management solution that helps revenue producing teams sell more by providing them with the just-in-time knowledge required to facilitate and accelerate buying cycles. This is the first of its kind on-demand solution provides the expert knowledge sales teams need to sell more. (more…)

Epicor Software Corporation (NASDAQ:EPIC) , a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, has recently announced its continued support of the information worker through the delivery of feature-rich content packs for Epicor Portal. (more…)

RightNow(R) Technologies (NASDAQ:RNOW) has been named a leader in Interaction-Centric CSM Software in the Q2 2007 Forrester Wave(TM) report, Customer Service Management Software (May 2007). According to the Forrester report, RightNow offers “a robust offering for customer service, especially for consumer-facing organizations.” The report also states that RightNow “provides strong customer service analytics, comprehensive self-service tools, and a strong knowledgebase — at some of the lowest prices in the market.” (more…)

Dominion Enterprises, a leading media and information services company, has acquired Autobase, the leading supplier of auto dealership marketing and sales solutions. Terms of the transaction were not disclosed. This is Dominion Enterprises’ first CRM acquisition in the automotive industry. (more…)

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services has recently announced that Tien Tzuo, Chief Strategy Officer of salesforce.com, will host a Roth Capital led investor group at the Company’s San Francisco, California, headquarters on Thursday, June 14, 2007 at 9:00am (PDT) / 12:00pm (EDT). (more…)

ExactTarget, the market leader in on-demand email software solutions for permission-based email marketing, will present the “Top 10 Email Campaign Tactics to Implement Tomorrow” at the Business Marketing Association’s (BMA) Annual Conference in Las Vegas this week. The event offers strategies, best practices and insights to address the best way to grow and retain customers. (more…)

Skyytek Worldwide has achieved NetSuite’s 5 Star Reseller Award for net new license revenue in excess of $1 million. This is the third year in succession that Skyytek has achieved this tier and Skyytek is the only NetSuite 5-Star Reseller to-date. (more…)

Vangent, Inc. topped the list of companies in the “IT Services” industry sector in Washington Technology’s Top 100 Federal Government Prime Contractors for 2007, published May 14. The ranking reflects the company’s growing presence among the top tier of information management and business process outsourcing solutions providers. Vangent is ranked #39 overall on the Top 100 list, with 2006 prime contract revenue of $396,724,144, up 15% from the previous year. (more…)