INR Media Network


 

KONE Selects Salesforce.com for Staff in 43 Countries Worldwide

10:08 pm   -   June 13th, 2007

Salesforce.com (NYSE:CRM), a leader in on-demand business services, recently said that KONE, one of the world’s leading elevator and escalator companies, is expanding their deployment of Salesforce’s multi-tenant, on-demand CRM to 2,560 staff in 43 countries to maximize sales effectiveness and efficiency and help the company to deepen its customer focus. (more…)

Oracle’s Siebel CRM On Demand Named a Leader in Latest Record-Centric Customer Service Management Software Report

10:06 pm   -   June 13th, 2007

Forrester Research, an independent research firm, has named Oracle’s Siebel CRM On Demand as a “Leader” in record-centric customer service management software in the latest Forrester Wave Evaluation: Customer Service Management Software, Q2 May 2007. (more…)

OutStart SellingEdge.com Improves Sales Performance

10:03 pm   -   June 13th, 2007

OutStart, a provider of eKnowledge software solutions, has recently announced OutStart SellingEdge.com, an on-demand sales and marketing knowledge management solution that helps revenue producing teams sell more by providing them with the just-in-time knowledge required to facilitate and accelerate buying cycles. This is the first of its kind on-demand solution provides the expert knowledge sales teams need to sell more. (more…)

Epicor Empowers Info Workers with Portal Content, Collaborative Capabilities

10:00 pm   -   June 13th, 2007

Epicor Software Corporation (NASDAQ:EPIC) , a leading provider of enterprise business software solutions for the midmarket and divisions of Global 1000 companies, has recently announced its continued support of the information worker through the delivery of feature-rich content packs for Epicor Portal. (more…)

RightNow Technologies Named Leader in Interaction-Centric CSM Software

9:58 pm   -   June 13th, 2007

RightNow(R) Technologies (NASDAQ:RNOW) has been named a leader in Interaction-Centric CSM Software in the Q2 2007 Forrester Wave(TM) report, Customer Service Management Software (May 2007). According to the Forrester report, RightNow offers “a robust offering for customer service, especially for consumer-facing organizations.” The report also states that RightNow “provides strong customer service analytics, comprehensive self-service tools, and a strong knowledgebase — at some of the lowest prices in the market.” (more…)

Dominion Enterprises Acquires Autobase

9:55 pm   -   June 13th, 2007

Dominion Enterprises, a leading media and information services company, has acquired Autobase, the leading supplier of auto dealership marketing and sales solutions. Terms of the transaction were not disclosed. This is Dominion Enterprises’ first CRM acquisition in the automotive industry. (more…)

Salesforce.com Chief Strategy Officer to Host Roth Capital Investor Group

9:52 pm   -   June 13th, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services has recently announced that Tien Tzuo, Chief Strategy Officer of salesforce.com, will host a Roth Capital led investor group at the Company’s San Francisco, California, headquarters on Thursday, June 14, 2007 at 9:00am (PDT) / 12:00pm (EDT). (more…)

ExactTarget to Share Email Campaign Tactics at Business Marketing Association Annual Conference

9:51 pm   -   June 13th, 2007

ExactTarget, the market leader in on-demand email software solutions for permission-based email marketing, will present the “Top 10 Email Campaign Tactics to Implement Tomorrow” at the Business Marketing Association’s (BMA) Annual Conference in Las Vegas this week. The event offers strategies, best practices and insights to address the best way to grow and retain customers. (more…)

Skyytek Achieves NetSuite’s 5 Star Reseller Award for 2007

9:49 pm   -   June 13th, 2007

Skyytek Worldwide has achieved NetSuite’s 5 Star Reseller Award for net new license revenue in excess of $1 million. This is the third year in succession that Skyytek has achieved this tier and Skyytek is the only NetSuite 5-Star Reseller to-date. (more…)

Vangent Claims Top Spot in IT Services Sector in Technology Top 100

9:48 pm   -   June 13th, 2007

Vangent, Inc. topped the list of companies in the “IT Services” industry sector in Washington Technology’s Top 100 Federal Government Prime Contractors for 2007, published May 14. The ranking reflects the company’s growing presence among the top tier of information management and business process outsourcing solutions providers. Vangent is ranked #39 overall on the Top 100 list, with 2006 prime contract revenue of $396,724,144, up 15% from the previous year. (more…)

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SAP names new HR Vice-President
Info-Tech - People Our Bureau Bangalore, March 12 SAP has announced the appointment of Mr Bhuvaneswar Naik as the Vice-President, Human Resources for India. Mr Naik will have strategic and operational responsibility of the people function. He will foster
SAP co-CEOs talk company direction, building trust
In their first appearance since the leadership shakeups at SAP AG, new co-CEOs Jim Hagemann Snabe and Bill McDermott defended the dual CEO structure and stressed no drastic change except for an accelerated continuation of what the company is already
XChange: Oracle, Juniper Put Spotlight On Services
Oracle and Juniper are stepping up commitment to their channel partners with revamped programs, better branding efforts, and a reinvigorated pledge to enable partners to provide services around their products. During an Everything Channel Tech Symposium
Test Drive Maximizer CRM on the new Maximizer Software website
Published by: News story Date: 12th March, 2010 Maximizer Software (TSX:MAX) a leading provider of simple, accessible and affordable customer relationship management (CRM), has a new look website with many improved features including a live
The 2010 CRM Service Awards: Service Leaders -- Outsourcing
For the rest of the March 2010 issue of CRM magazine please click here Page 1 THE MARKET More than ever before, the recession has made customer experience a corporate priority. â??This is encouraged both on the agent side and in channel
endpoint.tv - WF4 in the Real World - Microsoft CRM
Microsoft CRM is a customer relationship management product. As with the application of most products discussed in this space, everybody wants to do things differently and so customization is required. Giving people source code for customization,
De Montford University to use CRM to attract students
The University is using a package called Agresso CRM, based on the Microsoft CRM platform, to introduce enquiries and applications through its main web site so they can be fully integrated into its back end (and also Agresso based) Student Record and
Test Drive Maximizer CRM on the new Maximizer Software website
Maximizer Software (TSX:MAX) a leading provider of simple, accessible and affordable customer relationship management (CRM), has a new look website with many improved features [Read More...]
Don't Let Your CRM System Feed the Lawsuit Beast
Part of my consulting work is as an expert witness, working with lawyers as a forensic CRM analyst. These cases usually involve mergers, reseller agreements, and breaches of contract. But they may also involve wrongful termination, customer privacy
All New 2011 Ford Mustang GT, Powered by the New Ford 5.0 Liter V-8, is Grand...
-- Ford Customer Service Division brands Motorcraft, Quick Lane Tire & Auto Center and FordParts.com know what its consumers need - from quality products and service centers to the internet. As one of the leaders in innovation and technology, Ford
CRM Week in Review: Open Source CRM Reports Big News, Cloud Telephony Launche...
Welcome to the week in review for the customer relationship management, or ?CRM,? industry. Below are some of the top stories that came across the TMCnet news wires this week. It was a big week for open source CRM provider, SugarCRM (News - Alert).
Media: endpoint.tv - WF4 in the Real World - Microsoft CRM
Microsoft CRM is a customer relationship management product. As with the application of most products discussed in this space, everybody wants to do things differently and so customization is required. Giving people source code for customization,
Retail sector ranks first in customer service in multi-industry "mystery shop...
- eGain Communications Corporation, the provider of multichannel customer service and knowledge management software for on-site and on-demand deployment, today announced that the North American retail sector ranked first overall in customer service in
Oracle, Juniper Pledge Committment To Revamped Channels
Oracle and Juniper are stepping up commitment to their channel partners with revamped programs, better branding efforts, and a reinvigorated pledge to enable partners to provide services around their products. During an Everything Channel Tech Symposium

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