Forrester Research, an independent research firm, has named Oracle’s Siebel CRM On Demand as a “Leader” in record-centric customer service management software in the latest Forrester Wave Evaluation: Customer Service Management Software, Q2 May 2007. (more…)

Oracle(R) CRM Suites has been named a leader in the latest Forrester Research’s Sales Force Automation Report. Oracle’s Siebel CRM has earned the strongest overall score. Oracle E-Business Suite CRM and Oracle’s PeopleSoft Enterprise CRM were also named leaders. (more…)