Forrester Research, an independent research firm, has named Oracle’s Siebel CRM On Demand as a “Leader” in record-centric customer service management software in the latest Forrester Wave Evaluation: Customer Service Management Software, Q2 May 2007. (more…)

Forrester Research, a leading independent research firm, has recognized Oracle’s Siebel CRM Professional Edition as having the strongest current offering in the latest Forrester Wave Evaluation: Midmarket CRM Suites, Q1 February 2007. Forrester also names Oracle’s Siebel CRM On Demand as a leader in this recent report see – www.oracle.com/corporate/press/2007_feb/oraclecrmondemandforresterfeb07.html. (more…)