Raymond James Financial, Inc., one of the largest U.S. financial services firms, has selected Microsoft Dynamics(TM) CRM as its software of choice for customer relationship management (CRM). (more…)

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced the release of Salesforce Spring 2007, its 22nd generation release. Spring ‘07 features AppSpace, a new product which enables companies to engage with customers using Salesforce and AppExchange applications inside a secure, branded online environment. (more…)

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced that salesforce.com EMEA is the leader in the fastest growing on-demand CRM market in the world – Europe, Middle East and Africa (EMEA). The on-demand revolution is accelerating across EMEA and salesforce.com is leading the way, with industry analyst Ovum validating that salesforce.com is #1 in market share across EMEA in its CRM forecast report, and Rolls-Royce Motor Cars being named salesforce.com EMEA’s 5,000th customer. (more…)

Pharmacy benefits manager Cypress Care Inc. is expanding the IT engine on which it built its fast-growing business with Microsoft Dynamics(TM) CRM. The Atlanta-based company is working with Microsoft (NASDAQ:MSFT) Gold Certified Partner I.B.I.S. Inc. to convert from its existing Salesforce.com customer relationship management (CRM) solution, synthesize its customer data and business intelligence, and reduce its total cost of ownership (TCO) for CRM technology by more than an estimated $400,000 over the next five years. (more…)

With its CRM program named “Journey to/with the Customer,” Turkcell became the pride of Turkey in the finals of the Gartner EMEA CRM Excellence Awards competition where the prize is one of the world’s most prestigious in the field of CRM. (more…)

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, has been named to Forbes list of “25 Fastest Growing Tech Companies.” Ranking just after Google and biotechnology equipment supplier Illumina, salesforce.com was ranked third on the list with an impressive 117% annualized sales growth over the last five years. (more…)

Forrester Research, a leading independent research firm, has recognized Oracle’s Siebel CRM Professional Edition as having the strongest current offering in the latest Forrester Wave Evaluation: Midmarket CRM Suites, Q1 February 2007. Forrester also names Oracle’s Siebel CRM On Demand as a leader in this recent report see – www.oracle.com/corporate/press/2007_feb/oraclecrmondemandforresterfeb07.html. (more…)

CRMGuru.com, the global thought leader in customer-centric business, has launched a completely redesigned web site, using Web 2.0 principles and a new content strategy. CRMGuru also announces the additions of new members to its prestigious guru panel. (more…)

CDC Software, a subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of enterprise software applications, has recently announced that The 401(k) Company has selected the Pivotal Customer Relationship Management (CRM) suite of software applications because of its industry-specific functionality which will allow its employees to develop deeper insight into their clients’ needs, preferences, and influencers, accompanied by tools that will help automate multi-step processes, track performance, and provide better team collaboration. (more…)

Seagull Software (AEX: SEAGULL), a leading provider of high-performance solutions that transform legacy business applications into service-oriented architecture (SOA) assets, has announced that the Software & Information Industry Association (SIIA) has selected its HostFront product as a finalist in the 22nd annual CODiE Awards Best Software Development Solution. (more…)