The St. Petersburg, Fla., company now recommends that its nationwide network of more than 4,600 financial advisors adopt Microsoft Dynamics CRM as its primary customer relationship management tool. Raymond James will initially offer 3,000 Microsoft Dynamics CRM licenses, but expects to increase the number to more than 5,000 in response to demand over the next two or three years.

“In our effort to provide our financial advisors the best tools possible, we are pleased to offer this high-quality management tool as a recommended option,” said Tim Eitel, chief information officer of Raymond James.

“Raymond James advisors who took part in head-to-head testing to determine the company’s preferred CRM product consistently chose Microsoft Dynamics CRM, including advisors who had already personally purchased other products,” Eitel said. The prime differentiators included these:

- Greater efficiency, tight integration. Most of Raymond James’ corporate technology systems run on Microsoft(R) software, Microsoft SQL Server(TM) and the Microsoft Office system. Financial advisors can input and access customer data directly through Microsoft Office Outlook(R), a program they already use throughout the day. The close integration among the Microsoft products eliminates the need to input customer information more than once, and advisors can also access meeting notes, sales reports, forecasts and other customer data via a single, customized onscreen dashboard.

- Keeping the pulse of projects. Microsoft Dynamics CRM gives Raymond James the platform to provide rich functionality such as mobility and detailed workflows with a reduced time to market.

- Confidence in Microsoft. The scale of Microsoft Corp.’s investment in this area of business software convinced Raymond James that Microsoft Dynamics CRM would eventually become the de facto standard in business CRM. Dramatic improvements with each new version of Microsoft Dynamics CRM also demonstrated Microsoft’s dedication to continued innovation and adaptation of the product as business needs change.

“For companies to reap the benefits of customer relationship management, they need to get their employees to consistently use it,” said Michael Park, corporate vice president of Microsoft’s U.S. Small and Midmarket Solutions & Partners Group. “Microsoft Dynamics CRM works the way that employees do, with a native Outlook experience that lets employees track customer data as part of the tasks they already perform throughout the day.”

About Raymond James Financial
Raymond James Financial (NYSE:RJF) is a Florida-based diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies. Its three principle wholly owned broker/dealers, Raymond James & Associates, Raymond James Financial Services and Raymond James Ltd. have more than 4,600 financial advisors serving 1.6 million accounts in 2,200 locations throughout the United States, Canada and overseas. In addition, total client assets are approximately $195 billion, of which approximately $34.6 billion are managed by the firm’s asset management subsidiaries. About Microsoft Dynamics Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About Microsoft
Founded in 1975, Microsoft (NASDAQ:MSFT) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

NOTE: Microsoft, Microsoft Dynamics and Outlook are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

AppSpace is scheduled to be made a part of Spring ‘07 in April. In addition, Spring ‘07 dramatically advances every component of salesforce.com’s Circle of Success, including the Salesforce CRM applications and the Apex platform.

AppSpace – A New Model for Enterprises to Engage Customers On-Demand

AppSpace is a breakthrough new concept that enables a company to extend the power of its Salesforce, Apex, and AppExchange applications directly to its customers. Going far beyond traditional customer self-service, AppSpace enables every department to collaborate directly with the customer to elevate the customer experience and improve internal productivity. Example use cases range from document sharing and project management to collaborating via spreadsheet mash-ups or custom Apex applications. Customers interact with these applications in a secure, branded on-demand space that is fully integrated with the company’s Salesforce CRM deployment.

Unlike traditional portals that are painful and slow to create, customize, and deploy, each AppSpace is delivered 100% on-demand. And because AppSpace is built on the Apex platform, it supports powerful capabilities like embedded mash-ups, custom tabs and objects, and workflow. This enables any company to quickly tailor its own unique customer experience.

AppSpace is currently scheduled to be available in April as a limited release, and is priced starting at $995 per organization, per month.

Spring ‘07 — Advancing Every Component of the Salesforce.com Circle of Success

Salesforce.com’s unique Circle of Success strategy is an interconnected set of products and services that deliver customer success by accelerating the quantity and quality of applications built on the Apex platform. Spring ‘07 fuels the momentum of every component of the Circle of Success, including the IdeaExchange, Salesforce applications, the Apex Developer Network, Apex platform, and the AppExchange.

IdeaExchange- Empowering the Community to Collectively Design Spring ‘07

Introduced in October of 2006, the IdeaExchange (http://ideas.salesforce.com/ ) is an online community where the salesforce.com community can create, comment on and promote new feature ideas. In less than six months, IdeaExchange has seen incredible growth in traffic and influence with more than 2,500 new ideas posted, more than 42,000 promotions and more than 3,700 comments.

Spring ‘07 advances the momentum of the IdeaExchange by demonstrating salesforce.com’s responsiveness to the voice of the community. This includes delivering many of the most popular features promoted on the IdeaExchange including Time-Based Workflow (2,700 promotions), Customized Search (2,630 promotions), and Lookup Relationships between Standard Objects (913 promotions).

Additionally, IdeaExchange provides developers within the Apex Developer Network (ADN) insight into where there is the most demand, driving them to build new types of applications on the Apex platform.

Salesforce Applications — Breakthrough momentum in usability and new products

Salesforce SFA – Extending Usability Leadership

Already considered the world’s most popular sales force automation application, Salesforce SFA extends its usability leadership in Spring ‘07:

— Customizable Search — New search features will improve search relevance and drive greater user productivity. Users can now sort search results by column and create search filter layouts to help find specific types of records.

— Connect Outlook 3.0 — Outlook users will enjoy increased productivity through an even easier synchronization with important customer data. Leads and accounts can be created directly in Outlook and users can upload emails with attachments to Salesforce with one click.

— Recent Item Hovers — The latest feature to leverage AJAX in the user interface, recent item hovers allow users to further minimize clicks. By moving a cursor over a recently viewed item, users instantly see a pop-up of the most pertinent information in the record.

Salesforce Service & Support – Creating the Rich Service Experience

One of the hottest new apps within the Salesforce CRM family is Salesforce Service & Support. Not only does Spring ‘07 enable organizations to create a rich customer service AppSpace, but Spring ‘07 includes even more new service features:

— Case Hierarchies — The Apex platform now allows Salesforce users to link related cases in a hierarchy so customer information can be better managed by having complete insight into an account. Once a “parent case” has been defined, cases can be linked and the relationships defined.

Salesforce PRM – Delivering the Most Customizable Partner Experience

With the Spring ‘07 release, Salesforce Partner Relationship Management (PRM), another hit product, adds breakthrough new features to drive partner productivity and collaboration:

— Partner Role Hierarchies – Users can now create reporting hierarchies within partner companies, delivering partner sales managers better insight into the partner pipeline and organizational coverage.

— Enhanced Partner Emails — Salesforce PRM users will now be able to brand all of their partner communications and create triggered emails to further increase partner engagement.

— Joint Selling — New feature enhancements enable users to get more information on the opportunities partners are working on and extends partner collaboration with partner-specific price lists.

Apex — Enabling a Wave of Even More Sophisticated On-Demand Applications

The on-demand platform for the next generation of business applications gets even stronger. By adding powerful new capabilities in Spring ‘07, the Apex platform dramatically expands the sophistication of on-demand applications.

— Time-Based Workflow — This feature further advances the workflow approvals feature from Winter ‘07. Through the Apex platform, workflow functions can now trigger time-based actions and enable the scheduling of business processes.
— Workflow Approvals via Email — Spring ‘07 enables workflow requests to flow seamlessly through your organization even when approvers aren’t logged in. Approvers can simply respond to emails from anywhere on any device – rapidly approving, rejecting, and commenting on requests.

— Lookup Relationships Between Standard Objects — Now, Salesforce users are able to link relationships between any standard objects. For example, an email campaign can have a direct mail campaign selected in the lookup relationship so that a user can more easily compare the results from both.

In addition, the Apex Connect family of integration solutions continues to expand:

ApexConnect for Oracle — Now available with Spring ‘07, ApexConnect for Oracle enables customers to seamlessly integrate Salesforce with their back- office Oracle 11i database to gain a completely integrated view of all relevant customer data in one place. Apex Connect for Oracle is available upon request, for a $12,000 annual fee for Salesforce Enterprise Edition and Unlimited Edition customers.

AppExchange — AppSpace to fuel an explosion of new types of applications With 550 applications, AppExchange has seen tremendous momentum and acceptance in the marketplace. AppSpace will fuel the creation of a new class of applications that facilitate direct collaboration between companies and their customers.

Availability
Spring ‘07 is available immediately to all 646,000 Salesforce.com subscribers. AppSpace is currently scheduled to be available in April for limited release with general availability scheduled for Q3 FY08.

About Salesforce.com
Salesforce.com is the market and technology leader in on-demand business services. The company’s Salesforce suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex, the world’s first on-demand platform, enables customers, developers and partners to build powerful new on-demand applications that extend beyond CRM to deliver the benefits of multi-tenancy and The Business Web across the enterprise. All Apex components and applications can be easily shared, exchanged and installed via salesforce.com’s AppExchange directory, available at http://www.salesforce.com/appexchange . Customers can also take advantage of Successforce, salesforce.com’s world-class training, support, consulting and best practices offerings.

As of January 31, 2007, salesforce.com manages customer information for approximately 29,800 customers and approximately 646,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis Budget Group, Inc, Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com/ , or call 1-800- NO-SOFTWARE.

Salesforce.com is a registered trademark of salesforce.com, and Apex, AppExchange, The Business Web, IdeaExchange and Successforce are trademarks of salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.

Salesforce.com is the leader in EMEA at a time when the market is poised for huge growth. EMEA will surpass worldwide growth rates for on-demand in 2007 – a market Gartner also estimates to grow from $6.3 billion in 2006 to $19.3 billion by the end of 2011 (Gartner Press Release, Gartner says Service Providers Must Prepare Now for the Software as a Service Wave, March 6, 2007). However, salesforce.com EMEA is even out-pacing these rates with 72 percent year over year revenue growth and 77 percent Q4 revenue growth compared to the same quarter a year ago.

The broadband connectivity boom, decreased prices for high speed Internet services, and the pressure for IT to develop solutions at a quicker pace have all combined to produce the current high-growth environment in EMEA. As the pioneer and established leader, salesforce.com is well positioned to further accelerate customer adoption of on-demand applications.

Already, 5,000 leading European companies have chosen salesforce.com for all of their on-demand CRM needs. Recent customer wins include Allianz Cornhill Commercial, ALD Automotive, Astratech, Deutsche Bank and KONE, who recently increased their total deployment to more than 2,000 subscribers.

Salesforce.com EMEA’s latest customer addition, Rolls-Royce Motor Cars, is salesforce.com’s 5,000th EMEA customer.

“Our momentum is spreading like wildfire,” said Dr. Stephen Garnett, chairman and co-president of salesforce.com EMEA. “From Sweden to South Africa, and Iceland to Israel, companies in 49 countries throughout the EMEA region have chosen salesforce.com for its security, reliability and most importantly, its focus on customer success.”

About salesforce.com
Salesforce.com is the market and technology leader in on-demand business services. The company’s Salesforce suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex, the world’s first on-demand platform, enables customers, developers and partners to build powerful new on-demand applications that extend beyond CRM to deliver the benefits of multi-tenancy and The Business Web across the enterprise. All Apex components and applications can be easily shared, exchanged and installed via salesforce.com’s AppExchange directory, available at http://www.salesforce.com/appexchange. Customers can also take advantage of Successforce, salesforce.com’s world-class training, support, consulting and best practices offerings.

As of January 31, 2007, salesforce.com manages customer information for approximately 29,800 customers and approximately 646,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis Budget Group, Inc, Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com/, or call 1-800-NO-SOFTWARE.

Salesforce.com is a registered trademark of salesforce.com, and Apex, AppExchange, The Business Web, IdeaExchange and Successforce are trademarks of salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.

With modules for sales, marketing and customer service, Microsoft Dynamics CRM provides a fast, flexible and affordable way for businesses of all sizes to improve a wide range of business processes. “Microsoft Dynamics CRM offers sales and marketing organizations a new, clearer lens through which they can more precisely identify new customers, build existing relationships, manage marketing campaigns and drive sales activities,” said Michael Park, corporate vice president for the U.S. Small and Midmarket Solutions and Partners Group at Microsoft Corp.

Microsoft Dynamics CRM Creates “Enterprisewide Customer Management”
The close integration between Microsoft Dynamics CRM and Cypress Care’s other Microsoft software — including Microsoft Dynamics GP, Microsoft SQL Server(TM), and Microsoft Office Outlook(R), Word, Excel(R) and SharePoint(R) Server — will provide Cypress Care with “enterprisewide customer management” for the first time, Datelle said. Specific benefits include the following:

- More useful data. Cypress Care employees used to consider updating the customer databases “a chore,” Datelle said, so most of them did so only once a week. Easy access to Microsoft Dynamics CRM from within Outlook has dramatically increased the amount of customer data that employees capture, because “it is part of what they are already doing” in Outlook, according to Datelle.

- Accurate forecasting. Cypress Care’s revenue and growth forecasts were as much as 40 percent off because of incomplete or inaccurate customer data. With Microsoft Dynamics CRM, the four independent pipelines of customer data that Cypress Care maintains will soon be largely united. Close integration between Microsoft Dynamics CRM and Cypress Care’s existing Microsoft Dynamics GP systems in particular will make it possible for employees on its three sales teams and in its accounting and other departments to combine and share more than a dozen types of specific information, including forecasting and planning activities.

- Customized data. Too much information can be as daunting as too little. Personal dashboards within Windows(R) SharePoint Services 3.0 and Microsoft SQL Server 2005 combine customer sales data and other information gathered by Microsoft Dynamics CRM and other Microsoft software into single, onscreen view, each catered to the needs of the specific employee.

Microsoft Dynamics CRM Offers Significant Cost Savings
Norcross, Ga.-based I.B.I.S., a Microsoft Gold Certified Partner and a two-time winner of the Microsoft Dynamics Outstanding U.S. Partner of the Year Award, is implementing the Microsoft Dynamics CRM package. The company’s deep knowledge of Microsoft’s technology platform was essential in identifying the right technology for Cypress Care’s business needs.

I.B.I.S. estimates that Cypress Care will reduce the per-user cost for CRM from $1,300 per year to an average of less than $350 per year during the five-year contract. The more than $400,000 total savings does not factor in additional costs associated with integrating Salesforce.com with Outlook and SharePoint.

About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer relationship and supply chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

About I.B.I.S.
Founded in 1989, and headquartered in the high tech corridor of Atlanta’s Technology Park, I.B.I.S., Inc. (http://www.ibisinc.com/) is a leading enterprise business solution provider for companies seeking to gain a competitive advantage through Microsoft technology solutions.

I.B.I.S., Inc. is a full-service consultancy providing business transformation solutions related to Microsoft Dynamics ERP, SCM, and CRM application systems, as well as Microsoft infrastructure products.

I.B.I.S., Inc. is a Microsoft Gold Certified Partner, a Microsoft Dynamics Inner Circle Partner, and a two-time winner of Outstanding Partner of the United States award. I.B.I.S. is one of just a handful of companies worldwide with five Gold Certified Microsoft Competencies.

About Microsoft
Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Microsoft, Microsoft Dynamics, Outlook, Excel, SharePoint and Windows are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

For more information about Microsoft Dynamics CRM:

http://www.microsoft.com/dynamics/crm/default.mspx

For the latest Microsoft Dynamics enterprise resource planning special offers: https://www.microsoftincentives.com/

Turkcell (NYSE:TKC, ISE:TCELL),Turkey’s leading mobile communication provider has become the first Turkish company to win a Gartner CRM Excellence Award. Founded in 1979 and one of the most important research and consultancy firms in the world, Gartner holds the “EMEA (Europe, Middle East, Africa) CRM Excellence Awards” every year in order to highlight CRM (Customer Relationship Management) applications that are up to world-class standards and to share the accomplishments with broader audiences.

A first-time contender in the competition that’s being held for the sixth time this year, Turkcell became one of the three finalist companies last month with its “Journey to/with the Customer” program. And on 7 March, Turkcell became the only Turkish company to be given this award.

Turkcell Market Forecasts and Reporting Division Head Meltem Ã…?ahin, who is also reponsible for the CRM Programs, said, “We’re delighted to win the Gartner CRM Excellence Award. Mobile communications is an intensely customer-driven business and creating consistently positive experiences for our customers is important to our success. Our CRM program ‘Journey to/with the Customer’ places customer centricity at the core of our corporate culture, strategy, organizational structure, and business practices. The program is designed to improve business results through customer focus by providing a single view of the customer across all departments. It’s been a successful CRM program that has helped us better understand our customers and develop appropriate solutions to meet their needs, which has resulted in improved operational results.”

The CRM projects conducted under the program “Journey to/with the Customer” Turkcell initiated in 2002 cover all of Turkcell’s 31.8 million customers.

Full compliance with the eight basic CRM criteria
The finalists in the competition are picked by a committee of Gartner analysts according to their compliance with the eight basic criteria in Gartner’s methodology of “The Eight Building Blocks of CRM.” As per the methodology, companies are expected to build a customer-centered structure in all aspects from their visions to their strategies, from their organizational structure to their business processes and their technical infrastructure, and to reflect the outcome of their efforts to their operational results.

The three finalists made their presentations at the Gartner CRM Conference held in London on 7 March 2007. The winner was selected by means of an evaluation by the leading representatives of the world of international business was announced at a ceremony the evening of 7 March.

International research and consultancy firm Gartner serves more than 10,000 organizations with its 1,200 analysts and consultants throughout the world. Comprising the departments of Gartner Research, Gartner Executive Programs, Gartner Consulting, and Gartner Events, the company is based in the United States.

www.turkcell.com.tr

About Turkcell
Turkcell is the leading GSM operator in Turkey with 31.8 million post-paid and pre-paid customers as of December 31, 2006 operating in a three player market with a market share of approximately 60% as of September 30, 2006 (Source: Telecommunication Authority). In addition to the highquality wireless telephone services, Turkcell currently offers General Packet Radio Service (GPRS) countrywide and Enhanced Data Rates for GSM Evolution (EDGE) in dense areas, which provide for both improved data and voice services. Turkcell provides roaming with 541 operators in 193 countries as of February 26, 2007. Serving a large subscriber base in Turkey with its high-quality wireless telephone network, Turkcell reported US$4,700 million net revenues as of December 31,2006 as per IFRS financial statements. Turkcell has interests in international GSM operations in Azerbaijan, Georgia, Kazakhstan, Moldova, Northern Cyprus and Ukraine. Turkcell has been listed on the NYSE (New York Stock Exchange) and the ISE (Istanbul Stock Exchange) since July 2000 and is the only NYSE listed company in Turkey. 51.00% of Turkcell’s share capital is held by Turkcell Holding, 7.46% by Cukurova Group, 13.07% by Sonera Holding, 5.07% by M.V. Group and 0.01% by others while the remaining 23.39% is free float.

“The numbers don’t lie. Customers are flocking to companies like salesforce.com and Google because we are using the Internet to change the way services are delivered and people interact online. Our ongoing growth is the result of having the best product in the market, delivered by a tremendous team of people that are committed to the success of our customers,” said Marc Benioff, chairman and CEO at salesforce.com. “We’re proud of our progress to date, and are excited to be recognized by such an esteemed publication as Forbes.”

Being named to the Forbes list is the latest accolade to highlight salesforce.com’s meteoric rise. At an event held in New York last week, salesforce.com announced Salesforce Wealth Management Edition, the next generation financial advisor desktop built for The Business Web. This comes after the company delivered Apex, the world’s first on demand platform and programming language, which enables companies to build any application and deploy it on demand, and Winter ‘07, the 21st generation and largest release in the companies history.

Selection criteria for Forbes “25 Fastest Growing Tech Companies” included a minimum of $25 million in sales; 10% annual sales growth for five consecutive years; profitability over the past 12 months; and 10% estimated annual profit growth for the next three to five years. To view the list in its entirety, visit http://www.forbes.com/2007/01/25/fastest-growing-stocks- tech_cz_pmjr_0125fasttech_land.html.

Apex and the AppExchange
Apex is the on-demand platform for the next generation of business applications. Apex reinvents traditional customization and integration and enables a whole new generation of on-demand applications that go beyond CRM. All Apex components and applications can be easily shared, exchanged and installed with a few simple clicks via salesforce.com’s AppExchange directory, enabling all the innovation that Apex unleashes to benefit the entire on- demand community.

More than 500 applications are now available on salesforce.com’s AppExchange, the world’s first on-demand application directory, found at http://www.salesforce.com/appexchange.

The Apex on-demand platform is generally available today. The Apex programming language is available today for developer preview, and is currently scheduled to be available in beta to salesforce.com customers later in 2007.

About salesforce.com
Salesforce.com is the market and technology leader in on-demand business services. The company’s Salesforce suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex, the world’s first on-demand platform, enables customers, developers and partners to build powerful new on-demand applications that extend beyond CRM to deliver the benefits of multi-tenancy and The Business Web across the enterprise. All Apex components and applications can be easily shared, exchanged and installed via salesforce.com’s AppExchange directory, available at http://www.salesforce.com/appexchange. Customers can also take advantage of Successforce, salesforce.com’s world-class training, support, consulting and best practices offerings.

As of January 31, 2007, salesforce.com manages customer information for approximately 29,800 customers and approximately 646,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis Budget Group, Inc, Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM”. For more information please visit http://www.salesforce.com/, or call 1-800-NO- SOFTWARE.

Salesforce.com is a registered trademark of salesforce.com, and Apex, AppExchange, The Business Web and Successforce are trademarks of salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.

“Oracle’s Siebel CRM Professional Edition’s product roadmap focuses on usability, reduced total cost of ownership and enhanced support for key verticals such as financial services, communications and public sector,” reported Forrester Analyst Liz Herbert. “The product’s best-in-class functionality, strong customization capabilities and enterprise-class integration tools make it a good choice for larger, more complex midmarket deployments that don’t require a full breadth of the enterprise edition.”(1)

To assess the state of the CRM market, Forrester analyzed strengths and weaknesses of the leading mid-market CRM suites vendors across approximately 490 criteria in three areas of current offering, strategy and market presence.

“We are pleased that our CRM product, Siebel CRM Professional Edition, was named a leader,” said Oracle Vice President of CRM Products Mike Betzer. “Oracle continues to invest in CRM by demonstrating a leading offering for our customers.”

(1) The Forrester Wave(TM): Midmarket CRM Suites, Q1 2007 by Liz Herbert

About Oracle
Oracle (NasdaqGS: ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com/.

Trademarks
Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

Reference herein to third party content, including analysis, opinions, predictions and statements, does not constitute or imply Oracle’s endorsement of or concurrence with such content.

The customer management portal (http://www.crmguru.com/) continues CRMGuru’s focus on thought-leadership aimed at C-level executives but with a number of important improvements: a fresh new look and feel; the overhaul of the content system to improve navigation and interactivity; and the introduction of blogs and news.

A new content categorization and navigation scheme gives visitors the ability to access articles and blogs most relevant to their leadership positions, a facet of customer management, or their industry. A news function allows industry participants, such as software vendors and service firms, to easily post press releases.

Kicking off new blogs on CRMGuru are several members of the guru panel, including Jim Barnes, Jay Curry, Graham Hill, Paul Greenberg, Dick Lee, Bill Price, David Rance and Bob Thompson (see http://www.customerthink.com/gurublogs). “We’ve designed CRMGuru as a giant blog so that authorized bloggers can post their thoughts anytime to appropriate categories, and others can comment and interact,” Thompson said.

Additions to CRMGuru Panel of Experts
Several new experts are joining CRMGuru’s lauded team of panelists. For 2007, the guru panel is made up of an Advisory Council of world-class consultants, educators and researchers and a Business Council of executives responsible for leading customer-centric change within their companies.

New to the CRMGuru Advisory Council are Jeanne Bliss, president of CustomerBLISS; John Holland, cofounder of CustomerCentric Selling; Jodie Monger, president of Customer Relationship Metrics; Liz Roche, managing partner of Customers Incorporated; Howard Schneider, cofounder of Metzner Schneider Associates; and Colin Shaw, a founding partner of Beyond Philosophy.

The new panelists joining the Business Council are Olga Botero, chief information officer of Grupo Bancolombia, and Jim VonDerheide, vice president, CRM Strategies, for Hilton Hotels.

Details on the full guru panel are available at http://www.crmguru.com/gurus.

About CustomerThink Corp. and CRMGuru.com
CRMGuru, owned and managed by CustomerThink Corp., was founded in 2000 to help business leaders develop and implement customer-centric business strategies. Now the world’s largest online community focused on all facets of customer management, from strategy to technology, CRMGuru reaches 300,000 people in 200 countries each month. Editorial content includes articles, blogs and discussions. Members of global Advisory and Business Councils support CRMGuru by contributing content and interacting with members. For more information, visit http://www.crmguru.com/.

A subsidiary of Columbus, Ohio-based Nationwide Financial Services, one of the largest insurance and financial services companies in the world, the 401(k) Company is focused on employers’ defined-contribution plans. The 401(k) Companies provide clients with a full range of services, including record keeping; plan consulting and compliance; employee communications; and trustee services; the company also interfaces with fund providers to administer plans.

The 401(k) Company will use the Pivotal CRM for Financial Services application to create a single view of client information, minimize multiple silos of information, facilitate universal insight and improve cross-departmental communication and coordination, while ensuring exceptional customer care. Using Pivotal CRM, the company will be able to effectively manage, escalate, and resolve client service requests, with utmost professionalism, as well as institute a “corporate memory” to easily understand historical information and improve operational efficiency by streamlining manual processes.

About CDC Corporation
The CDC family of companies includes CDC Software focused on enterprise software applications and services, CDC Mobile focused on mobile applications, CDC Games focused on online games, and China.com focused on portals for the greater China markets. For more information about CDC Corporation (NASDAQ: CHINA), please visit www.cdccorporation.net.

About CDC Software
CDC Software, The Customer-Driven Company™, is a provider of comprehensive enterprise software applications and services designed to help businesses thrive and become customer-driven market leaders. The company’s industry-specific solutions are used by more than 5,000 customers worldwide within the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. CDC Software’s product suite includes Pivotal CRM (customer relationship management), c360 CRM add-on products, industry solutions and development tools for the Microsoft Dynamics CRM platform, Ross ERP (enterprise resource planning) and SCM (supply chain management), MVI real-time performance management, IMI warehouse management and order management, Platinum China HR (human resource) and business analytics solutions. For more information, please visit www.cdcsoftware.com.

About Pivotal CRM for Financial Services
Pivotal CRM enables clear, competitive differentiation by addressing the customer-facing needs of financial services enterprises in the capital markets, commercial and private banking, institutional asset management, and retail asset management industries. The solution is a highly flexible, best-in-class suite of CRM applications that are easily adapted to model the business practices that make each company unique. The Pivotal CRM software suite includes a powerful application platform and additional capabilities in analytics, mobile CRM, partner management and marketing automation.

Designed to produce meaningful increases in revenues, margins, and customer loyalty, Pivotal CRM is used by more than 2,000 companies around the world including Allianz Dresdner Asset Management, Farm Credit Services of America, Federal Home Loan Bank of Atlanta, Julius Baer Investment Management, Mellon Asset Management, Morgan Keegan & Company, Vantage Credit Union, Visa International Asia Pacific and The Ziegler Companies. For more information about Pivotal CRM for Financial Services, please visit www.pivotal.com/FinancialServices.

Seagull Software’s HostFront is a native extension to Visual Studio.NET that offers .NET developers a familiar development environment to easily transform IBM host applications into Web services. HostFront significantly shortens development time and complements the Business Logic Integration (BLI) of Microsoft’s Host Integration Server 2006 by providing easy, standards-based access to 3270 and 5250 screen-based transactions.

The CODiE Awards were established in 1986 and recognize outstanding achievement and vision in the software, digital information and education technology industries.

Seagull Software’s HostFront is among the 367 finalists representing an impressive array of technology and business excellence, passion and success. CODiE finalists are chosen from more than 1,200 nominations submitted by more than 600 companies — breaking the record set for the 2006 awards. Over 219 trade press, consulting, educators, IT specialists and other neutral specialists have reviewed the products entered.

Seagull Software specializes in technology that transforms “legacy” applications into SOA-compliant Web services, helping enterprises achieve faster IT support for business change, governance and compliance. Committed to providing the best customer experience in the industry, Seagull Software’s technology is used in more than 10,000 business and government organizations in over 30 countries worldwide, and by millions of end users. For a complete listing of CODiE Award Finalists go to: http://www.siia.net/codies/2007/finalists.asp.

About Seagull Software
Seagull Software specializes in technology that transforms “legacy” applications into SOA-compliant Web services, helping enterprises achieve exponentially faster IT support for business change, governance and compliance. Our LegaSuite® software platform includes integration, GUI, workflow and terminal emulation technology. With LegaSuite, customers connect legacy applications on IBM mainframe, VME mainframe, System i5, UNIX/VT and Windows client/server platforms to the Web, to other middleware and to newer- generations of applications such as portals, CRM and SCM. LegaSuite is based on open standards including Web services, XML, J2EE and .NET. Powerful and innovative tools require no coding, which means rapid results, reduced risk and no maintenance burden. Committed to providing the best customer experience in the industry, Seagull Software’s technology is in use in more than 10,000 business and government organizations worldwide, and by millions of end users. Seagull Software has direct operations in the United States, Canada, the Netherlands, UK, France, and Germany, supplemented by distributors serving approximately 30 additional countries. For more information, visit http://www.seagullsoftware.com.