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Oracle Streamlines User Experience With the Latest Release of Siebel CRM On Demand

7:56 am   -   April 17th, 2007

Extending its leadership in the on demand marketplace, Oracle (NASDAQ:ORCL) today will preview the latest version of Oracle’s Siebel CRM On Demand, which continues its rapid pace of innovation with 14 releases in just three-and-a-half years. (more…)

Average Customer Relationship Management Program takes 16.2 Months to Develop

6:50 am   -   April 17th, 2007

According to a new report by pharmaceutical business intelligence leader Cutting Edge Information, the average development time of the 13 profiled CRM programs is 16.2 months. (more…)

BELNET Selects StayinFront CRM Solution

5:58 am   -   April 17th, 2007

StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, has won a new contract with BELNET, the Belgian national research network that provides high-bandwidth Internet connection to Belgian universities, colleges, schools, research centres and government departments. Currently, approximately 550,000 end users in more than 150 Belgian institutions have a high-speed Internet connection via BELNET. (more…)

Randox Laboratories Selects StayinFront CRM Solution

7:36 am   -   April 12th, 2007

StayinFront, Inc., a leading global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, and eBusiness systems, has won a new three-year contract with Randox Laboratories Ltd, a privately owned diagnostic reagent and equipment manufacturer located in the U.K. Founded by Dr. Peter FitzGerald in 1982, Randox has more than 600 employees, one-third of whom are research scientists. (more…)

Salesforce.com Announces Salesforce Content

8:01 am   -   April 10th, 2007

Salesforce.com (NYSE:CRM) , the technology and market leader in on-demand business services, has introduced Salesforce Content, a dramatic expansion of its platform and application strategy for managing and sharing all business information on demand. Apex Content, a major new extension to the Salesforce platform, will harness the power of Web 2.0 and community participation to enable the creation of a new generation of content-based applications. (more…)

Salesforce.com Helps Bear Stearns Asset Management Achieve CRM Success with On-Demand Applications

8:01 am   -   April 3rd, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced that Bear Stearns Asset Management has successfully deployed Salesforce SFA, Salesforce Service & Support and applications downloaded from the salesforce.com AppExchange directory. (more…)

Raymond James Advisors Makes Switch to Microsoft Dynamics CRM

8:20 am   -   March 26th, 2007

Raymond James Financial, Inc., one of the largest U.S. financial services firms, has selected Microsoft Dynamics(TM) CRM as its software of choice for customer relationship management (CRM). (more…)

Salesforce.com Unveils AppSpace

7:26 am   -   March 19th, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced the release of Salesforce Spring 2007, its 22nd generation release. Spring ‘07 features AppSpace, a new product which enables companies to engage with customers using Salesforce and AppExchange applications inside a secure, branded online environment. (more…)

Salesforce.com Achieves On-Demand CRM Market Leadership Across Europe, Middle East and Africa

7:14 am   -   March 19th, 2007

Salesforce.com (NYSE:CRM) , the market and technology leader in on-demand business services, today announced that salesforce.com EMEA is the leader in the fastest growing on-demand CRM market in the world – Europe, Middle East and Africa (EMEA). The on-demand revolution is accelerating across EMEA and salesforce.com is leading the way, with industry analyst Ovum validating that salesforce.com is #1 in market share across EMEA in its CRM forecast report, and Rolls-Royce Motor Cars being named salesforce.com EMEA’s 5,000th customer. (more…)

Microsoft Dynamics CRM Helps Cypress Care’s Rapid Growth

8:13 am   -   March 16th, 2007

Pharmacy benefits manager Cypress Care Inc. is expanding the IT engine on which it built its fast-growing business with Microsoft Dynamics(TM) CRM. The Atlanta-based company is working with Microsoft (NASDAQ:MSFT) Gold Certified Partner I.B.I.S. Inc. to convert from its existing Salesforce.com customer relationship management (CRM) solution, synthesize its customer data and business intelligence, and reduce its total cost of ownership (TCO) for CRM technology by more than an estimated $400,000 over the next five years. (more…)

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